0 - Creating and managing my subscription
All the new subscriptions come with a 30-day free trial period and You must register invoicing information to activate
your free trial. However, Diri
AS will not send an invoice or collect any payments if the subscription is cancelled before the 30-day trial period has ended.
Please note that oboarding with the "Sign in with Microsoft"-option requires that your organization allows for external entities to connect to your tenant.
The Diri webshop
The Diri webshop lets you manage your Diri subscriptions directly. You can buy, upgrade, add on, and cancel your Diri subscription in the shop. Your organization can have one primary subscription and multiple add-ons. The main subscription can easily be upgraded or downgraded according to your needs. There is one free trial per new customer, two customers from the same organisation will count as one.[IMPORTANT] Payment options and free trial activation
The webshop is integrated with Stripe.com payment
services to manage invoicing and card payments. All prices are
presented in Euro. You can choose to register either invoicing or card payment information, but you must register payment information to activate
your free trial.
Diri AS will not send an invoice or collect any payments from you if you cancel your subscription before the 30-day trial period has ended. Read about how to cancel your subscription.
Payment options in Diri
Credit card
Choosing to "Checkout with card" will ask about standard credit card information such as credit card number, expiring date, CVC, and cardholder name.
Screen for card registration in Diri
Invoice
Choosing to "Checkout with invoice" will ask for the following information:
Invoicing information for registering in Diri.
Please note that by choosing VAT type the field for "The organisation's VAT-ID" will be updated with the correct VAT format.
An invoice will not be generated before the first 30-day trial has passed.
Pricing, subscriptions, and add-ons
Diri subscriptions are priced on features and volume, see the price chart for details. The following variables are used for volume:
- Number of risk assessment types
- Surveys
- Users
- Sub-organizations
Upgrading or downgrading your subscription
You can choose a different subscription in the webshop if you need to upgrade or downgrade your subscription.
Add-ons
The Diri webshop contains two types of add-ons:
- Volume add-ons for increasing the specific amount of either users, risk assessments, or other objects without upgrading the subscription.
- Feature add-ons for adding new functionality to your core Diri risk assessment plattform. Feature add-ons will be made available continuously in the webshop.
On-boarding
The Diri webshop with three example subscriptions and prices
You can onboard directly from our website. You can either choose Monthly or Annualy subscription where the latter is the cheaper option. Clicking the "Get started for free"-option will give you two options for registering a user for first use, one is Logging in with Microsoft using an existing Microsoft tenant or registering your email address. (You can choose the latter option and register your Microsoft tenant ID at a later stage if you wish.)
1. Register with Microsoft
Using this option requires an active Microsoft work or school account. You will be asked to authenicate your user and then provide the necessary information for Diri to create your account:
The "Organisation name" will be the name of your unit in the Diri application. Organisational areas are tags to identify your business area. Clicking create user will send a verification email to your stated email address (check your spam email if you do not receive the email) . Verifying the email will create the organization in Diri and get you started.
2. Register with email
Using this option only requires an active email address. You will be asked to fill in the following fields and to confirm your email after signing up.
Signing up using an email address
The "Organisation name" will be the name of your unit in the Diri
application. Organisational areas are tags to identify your business
area. Clicking create user will send a verification email to your stated
email address (check your spam email if you do not receive the email) .
Verifying the email will create the organization in Diri and get you
started.
Accessing the webshop in the application
Firstly, you need an administrator user with the "Handle payment" privileges in the RBAC to manage the options in the webshop (Handle payment is located under Organization/Organization in the RBAC). The webshop content is located in the main menu under “Organisation.” Clicking organisation will open the following window with the highlighted relevant options for the webshop:
Accessing webshop content
Selecting a subscription and add-ons in the application
Click the "Diri shop" button with the shopping cart symbol. This action will bring up the available subscriptions and add-ons. Select which subscription you wish to add.
The "Customer relationship" tab
Opening the "Customer relationship" will display your active subscriptions and purchase history. It will also allow you to edit VAT and enter VAT-ID.
The managing my subscriptions page
The “Diri shop” button
Clicking the "Diri shop" button will display the current shop content visible to you for purchase. You can make direct purchases of subscriptions and add ons by scrolling down.
Managing your subscriptions
Click the "Subscription details" button visible on the "Customer relationship" page under active subscriptions illustrated in the picture above. This action will open the Subscription details window:
The subscription details window
This window has three options:
- Change to annual/monthly payment - will change between the two available payment intervalls.
- Edit customer information - Clicking the edit customer information button will open a prompt that allows you to edit the customer organisation name and main contact email for the existing subscription.
- Cancel subscription - For canceling an existing subscription.
Invoice
Access your invoices by clicking the "Invoices" button visible on the "Customer relationship" page under active subscriptions illustrated in the picture above. This will open the following window with invoicing information. Click the "Download invoice" button to download a copy from Stripe.
Invoice information window
Downgrading, overspending, and cancelling subscriptions
Downgrading a subscription will impose a lower limit of objects in the Diri app. An important note here is that if there are registered 20 IT system risk assessments in Diri and then chooese to downgrade to a subscription of 10, all the 20 objects will be locked until the user is compliant with the current subscription. This restriction does not apply for other objects where the threshold has not been reached.
The picture shows a use case where the user has spent his available IT system assessments and needs to upgrade. The user does not have privilegdes to run the organizational risk assessment.
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